Question 1

What does OCRs.ai do?

Accepted Answer

It reads documents, images, audio and video and returns accurate, structured text your systems can use directly.

Question 2

Do I need to talk to anyone to start?

Accepted Answer

No. Sign up, top up the wallet and send your first file. Sales is only involved for Enterprise agreements.

Question 3

Is there a minimum spend?

Accepted Answer

No. There is no subscription, seat charge or minimum commitment on pay-as-you-go.

Question 4

How does the quality-control pass work?

Accepted Answer

After extraction, an AI pass reviews the text and corrects likely recognition errors such as misread digits and broken dates. It runs on every job and is included in the rate.

Question 5

Is document layout preserved?

Accepted Answer

Yes. Reading order, tables and columns are preserved, and every block comes back with its position on the page.

Question 6

Can it read handwriting and poor scans?

Accepted Answer

Yes. Handwritten entries, photographs taken in poor light and low-resolution faxes are all supported.

Question 7

Which documents and images are supported?

Accepted Answer

PDF, DOCX, DOC, PPTX, XLSX, CSV, TXT, HTML and EPUB, plus PNG, JPG, HEIC, TIFF, BMP, WEBP and GIF.

Question 8

Do you support audio?

Accepted Answer

Yes. MP3, WAV, M4A, FLAC, OGG, AAC and WEBM audio is transcribed into timestamped, searchable text.

Question 9

Do you support video?

Accepted Answer

Yes. MP4, MOV, MKV, AVI, WEBM and M4V. On-screen text and the spoken track are returned on a shared timeline.

Question 10

Is there a public API?

Accepted Answer

Yes. The public REST API is available from your first request, with API key management in the dashboard.

Question 11

Which vector databases are supported?

Accepted Answer

Pinecone, Qdrant, Weaviate and pgvector. Embeddings can be written directly as jobs complete.

Question 12

What output formats do I get?

Accepted Answer

Structured JSON, layout-preserving markdown, and bounding boxes for every extracted block.

Question 13

How does billing work?

Accepted Answer

A self-serve prepaid wallet. You top up, and charges are drawn down as files are processed.

Question 14

What does processing cost?

Accepted Answer

$0.012 per page for documents and images, $0.03 per audio minute and $0.06 per video minute. Quality control and vector export are included.

Question 15

Is there a first-deposit offer?

Accepted Answer

Yes. Your first wallet top-up receives $5 in bonus credit.

Question 16

When do I need Enterprise?

Accepted Answer

When you need invoiced billing, volume rates, a private deployment, an uptime commitment or a signed data processing agreement.

Questions, answered directly.

Getting started

Accuracy

File types

API and export

Billing